We process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. However, we cannot guarantee modifications or cancellations once the order is processed.

We strive to provide accurate and high-quality product images. However, please note that colors may vary slightly due to monitor settings. If you have any concerns about a specific product, feel free to contact us for additional information.

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We're thrilled to have you join our affiliate program! Visit our "Affiliate Program" page on our website to sign up. Once approved, you'll receive a unique affiliate link. Share this link on your platforms, and earn commissions for every sale generated through your referral. It's a fantastic way to be a part of our community and benefit from your influence.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

Yes, we offer international shipping. Unfortunately we are not shipping worldwide. Please check our "Shipping Information" page for more details about destinations, shipping costs and delivery times.

If your order didn't arrive within the expected delivery time, please contact us at admin@kooltripper.com

If there’s an issue with your order - if it’s the wrong size, wrong color, defective, or otherwise not what you ordered - then contact us and we’ll give you a refund or resend you the correct item. It's up to you to choose. More details can be found in our Refund Policy.